Outsourcing of works through SLA agreements is a total failure – lakhs of BSNL’s landlines and broadband connections are getting surrendered every month – circle and district unions are directed to intervene.

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In the name of reviving BSNL, the government and BSNL Management have retrenched 79,000 BSNL employees through the VRS. Together with this, the BSNL Management has also retrenched almost all the contract workers, through the outsourcing of works. After the retirement of 79,000 employees under the VRS, the necessity for retaining the contract workers became all the more important, to cope with the staff shortage. However, the BSNL Management retrenched the contract workers massively. The Management claimed that the SLA agreements, made with the private contractors, will help to maintain the services efficiently. 

 

However, the reality tells us something different. The retrenchment of 79,000 BSNL employees, as well as a large number of contract workers, has affected the maintenance of BSNL’s landlines and broadband connections very seriously. For example, 1.54 lakh connections have got disconnected in the month of July, 2020, alone. This has been reported in the ET Telecom dated 14^th October, 2020. The blind outsourcing of works, through SLA contracts, has affected the services very badly. The trade unions and associations in BSNL cannot close their eyes to this reality. The mismanagement of the services has to be taken up.

 

In this direction, the AUAB, Aurangabad, has done a good job. They have discussed this issue in an in-depth manner and have submitted a memorandum to the GMTD, Aurangabad, wherein it is stated that the outsourcing model has failed totally. Further, they have pointed out that 2,700 landlines and 1,000 broadband connections were surrendered during the last 6 months alone. The AUAB, Aurangabad, has pointed out the steps that have to be taken by the Management, for the proper maintenance of the services.

 

CHQ requests that, all our circle and district unions, together with the AUAB, should raise this issue, with their respective circle and district administrations. The memorandum submitted by the AUAB, Aurangabad, is given hereunder, for the information of our circle and district secretaires.

[Date : 29 - Oct - 2020]